Support

Our technical support team are on hand to help you with all your support needs. Hours are M-TH 8:00-5:00 PST. Please contact us by:

Email
Email a support technician directly using the Contact Form below.

Phone
Call our office at 360-854-9559 and choose 1 for Sales and Technical Support.

Product Manual
For a complete list of product manual downloads in PDF format, CLICK HERE.

Repairs
If your Broadcast Tools product is in need of repair, please complete the information below and you will be contacted with repair information.

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If you notify us of a defect of materials or workmanship within one (1) year following the date of purchase, and return the product to Broadcast Tools, we will repair or replace the unit at our discretion.Broadcast Tools products are covered under a one year warranty. We warranty our products will be free from defects in materials and workmanship at the time it is shipped by Broadcast Tools if the item is properly installed, used and maintained.

If your product is no longer under warranty, you can contact Lightner Electronics, who is our Authorized Independent Repair Center, and they will assist you in the repair or replacement of the unit. You may email Lighter Electronics directly at support@lightnerelectronics.com.

If you’re not sure that your product is still under warranty, please complete the information form above, and we will be happy to research your purchase and assist you.

Broadcast Tools Warranty does not cover acts of God, improper installation or use.

If you would like to contact a Broadcast Tools technician, please use the Contact Form above or call our office at 360-854-9559.

LOOKING FOR A CONTRACT BROADCAST ENGINEER IN YOUR AREA?

Check out this link.

HAVING TROUBLE WITH LIGHTNING DAMAGE?

Check out these websites:
http://www.polyphaser.com
http://www.itwlinx.com

HOLIDAY CLOSURES

Broadcast Tools, Inc. will be closed in observance of the following holidays: 

New Years Day, Monday, January 2nd
Memorial Day, Monday, May 29th
Independence Day, Tuesday, July 4th
Labor Day, Monday, September 4th
Thanksgiving Day, Thursday, November 23rd
Christmas Day, Monday, December 25th
New Years Day, Monday, January 1st, 2018